Footage has emerged of a heated altercation between a McDonald’s employee and a teen customer in central Sydney.
The altercation took at around 1 a.m. last Thursday at a McDonald’s counter inside Wynyard Train Station.
A video of the incident, posted to Instagram on Monday, shows a Maccas staff flinging a drink in the face of a male customer who was standing at the counter.
Before re-approaching the counter, the young man slipped backwards, slipping on the damp ground.
He then proceeded to fling items at the employee, striking one of the computer screens near the coffee machine in the process.
A second employee then threw what appears to be a drink at the young male.
The teenager retaliated, grabbing food and drinks from over the counter and firing them at the workers.
At the end of the video, the customer can be seen backing away from the counter while smiling, his pink hoodie covered in food and drink stains.
The person filming the incident can also be heard laughing throughout the clip.
In a statement to SkyNews.com.au, New South Wales Police said two teenage males, aged 17 and 15, were arrested on George Street a short time later.
“About 1am on Thursday (15 June 2023), police were called to a restaurant in Wynyard following reports of a malicious damage incident,” a spokesman said in a statement.
“On arrival, officers attached to Sydney City Police Area Command were told an employee of the restaurant – a 23-year-old man – had been assaulted.
“A short time later, police arrested two males aged 17 and 15 on George Street, Sydney.
“Both teenagers were taken to Day Street Police Station where they were dealt with the Young Offenders Act.”
McDonald’s Australia told SkyNews.com.au on Tuesday it was looking into the incident at the Sydney restaurant.
“The health and safety of our people and customers is our top priority,” a statement read.
“We can confirm an incident occurred at our Wynyard restaurant, as shown in the video. What is not shown in the video is the customer earlier entering the restaurant and going behind the counter to disrupt the kitchen and threaten crew.
“The behaviour of our employees in this video is not in accordance with our policies, and we are looking into this with the restaurant.”
The statement also said McDonald’s does not accept abuse or violence towards staff, and employees should be treated with respect.
“Anti-social behaviour is not tolerated in our restaurants and we expect our people to be treated with respect at all times,” the statement continued.
“We will always do our best for our customers, but we won’t accept abuse, intimidation, threats or violence towards our employees.
“Police were called to assist, and we are supporting employees involved.”
The video has amassed more than 31,000 likes and 1,100 comments on Instagram.
It is not known what sparked the confrontation between the two parties.
Watch the video here.
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