Uber Technologies has reiterated its commitment to engaging with drivers following a strike by app-based transport operators that disrupted ride-hailing services in Lagos.
The strike, which began on Monday and continued through Wednesday, affected major platforms including Uber, Bolt, and inDrive. Drivers withdrew their services by logging off the apps in protest against rising operational costs, low fares, and challenging working conditions.
Driver representatives have demanded fare adjustments, reduced commission rates, and stronger protections for operators. The protest significantly reduced ride availability across Nigeria’s busiest city, leaving commuters with limited transportation options.
In a statement obtained, Uber stressed the importance of maintaining open communication with drivers.
“Drivers are at the heart of our business, and we remain committed to engaging constructively with them through regular roundtable discussions,” the company said.
The company further emphasized that its platform is designed to serve both drivers and riders, noting that balancing the interests of both groups is central to its operations.
“Uber operates an incredibly large and dynamic marketplace, but it only works when it works for all users, riders and drivers. Aligning our joint interests is a fundamental principle in how we run our platform,” the statement added.
