Betty Irabor, a well-known Nigerian writer and the founder of Genevieve Magazine, recently took to her Instagram page to share an incident where she almost fell victim to a scam at a supermarket.
According to her account, she had mentally calculated the total cost of the products she had selected to be N40,000. However, when she was presented with the bill, she was shocked to find that she was charged N65,455.90.
As she was leaving the store, she happened to check the receipt and noticed that she had been charged N49,740 for a salmon fillet. This was particularly alarming to her because a cashier had previously informed her that the salmon fillet cost only N8,000.
Realizing the mistake, Betty Irabor promptly requested to speak to the supervisor and explained that she had been overcharged. She insisted on receiving a refund for the excess amount she had paid.
Betty Irabor wrote:
“I went grocery shopping the other day and this happened.
I was billed the sum of N65,455.90, which I thought was rather high considering I only picked a few items, which when mentally calculated, shouldn’t have exceeded N40,000.
I was a bit mad at myself because this shopping was not exactly on a need basis. I couldn’t justify that kind of expense, especially after the bulk shopping just before the new year. As we drove out of the supermarket, I decided to just see exactly what item took the bulk of my money. It was then that I saw that I was billed N49,740 for a salmon filet, which cost about N8,000.
What in the name of a rip-off is this in Governor Sanwo Olu’s Greater Lagos? I went ballistic as I ordered my driver to drive back to the supermarket. What kind of daylight robbery is this? I yelled as I shoved my receipt in the face of one of the supervisors. How is this 49k when a cashier earlier told me it was N8k when I did a price check?
Here’s your salmon; refund my money NOW.
Am I mad? Why will I buy a slice of salmon for 49k!
I can’t remember any time in my entire lifetime that I allowed anger to consume me like that. And the supervisor was still trying to convince me that it cost
49k !!! After a long back and forth, which saw me throw empty threats of disrupting normal store activity, came an apology.”
After several rants with the supervisor, an apology followed next. She was told that their system had an error, hence why she was overcharged.
A part of her write up read;
“We are sorry it was a system’s error and you were right, the salmon cost 8k.”😳😳 This is so unbelievable. So that’s how I would have lost N41,000 in January of a new year. Here’s my account details just credit my account with my money. I am done. And that’s how a perfectly planned afternoon was ruined but hey, imagine if I hadn’t checked my receipts🤔🤔 You see, this new year, I nor dey gree for anybody.”
She ended her text with few tips to adhere to when shopping. Betty Irabor concluded:
Have a shopping list.
Work with a budget in mind.
Feel free to take out items that may overshoot your budget.
Keep your eyes glued to the cashier screen in case items are duplicated.
Scrutinize your receipt/ double check every item against the price indicated before leaving the store.
Be careful out there.
ANY OTHER TIPS? Do share..”
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